Intro
Cvent, Inc. is a publicly held software-as-a-service company that specializes in meetings, events, and hospitality management technology. Use Domo's Cvent REST Connector to retrieve data for various insights and metrics about attendees, contacts, events, surveys, and so on.
Experience enhanced performance and make faster decisions by integrating Cvent data with your existing CRM and Marketing Automation systems. By combining your Cvent data with Domo’s leading business intelligence platform, you’ll develop comprehensive strategies to fully optimize your business. Within minutes you’ll be able to create customized reports for your most important KPIs. To learn more about the Cvent API, visit their page (http://www.cvent.com/en/event-manage...grations.shtml).
You connect to your Cvent account in the Data Center. This topic discusses the fields and menus that are specific to the Cvent connector user interface. General information for adding DataSets, setting update schedules, and editing DataSet information is discussed in Adding a DataSet Using a Data Connector.
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Primary Use Cases |
Use this connector to analyze and report conference metrics to learn from and optimize these large meetings. |
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Primary Metrics |
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Primary Company Roles |
It varies based on the organization, but most companies will want C-level roles to have access to the data at some point. |
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Average Implementation Time |
1 hour |
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Ease of Use (on a 1-to-10 scale with 1 being easiest) |
2 |
Prerequisites
To connect to your Cvent account and create a DataSet, you must have the client ID and client secret associated with your Cvent app.
Before you connect to Cvent in Domo, you should whitelist the following IP addresses to your Cvent account:
54.208.95.237
54.208.87.122
54.208.95.167
54.208.94.194
50.207.240.162
50.207.241.62
52.18.90.222
52.62.103.83
34.198.214.100
Connecting to Your Cvent Account
This section enumerates the options in the Credentials and Details panes in the Cvent REST Connector page. The components of the other panes in this page, Scheduling and Name & Describe Your DataSet, are universal across most connector types and are discussed in greater length in Adding a DataSet Using a Data Connector.
Credentials Pane
This pane contains fields for entering credentials to connect to your Cvent account. The following table describes what is needed for each field:
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Field |
Description |
|---|---|
| Client ID | Enter the client ID from your Cvent app. |
| Client Secret | Enter the client secret from your Cvent app. |
For information about obtaining these credentials, see "Prerequisites," above.
Once you have entered valid Cvent credentials, you can use the same account any time you go to create a new Cvent REST DataSet. You can manage connector accounts in the Accounts tab in the Data Center. For more information about this tab, see Managing User Accounts for Connectors.
Details Pane
This pane contains a single menu from which you select a Cvent report.
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Menu |
Description |
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Report |
Select the Cvent REST report you want to run. The following reports are available:
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Event Survey Selection Criteria |
Select whether you want to retrieve data for all event surveys or selected event surveys. |
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Event Selection Criteria |
Select whether you want to retrieve data for all events or selected events. |
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Events |
Select the events. |
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Survey Selection Criteria |
Select whether you want to retrieve data for all surveys or selected surveys. |
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Standard Surveys |
Select the standard surveys. |
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| Event Surveys | Select the event surveys. | ||||||||||||||||||||||||||
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Skip Failing Records |
Select this checkbox if you want to skip the failing records. For example, select this checkbox in case a selected survey or event has been deleted. |
Other Panes
For information about the remaining sections of the connector interface, including how to configure scheduling, retry, and update options, see Adding a DataSet Using a Data Connector.
Troubleshooting
Check your credentials to make sure you have the proper access rights.
FAQs
What endpoint is the base URL for this connector?
The base URL for the Cvent REST connector is https://api-.cvent.com/ea/.
Which endpoint does each report call in this connector?
| Report Name | Endpoint URL |
|---|---|
| Attendees | /attendees |
| Attendee Activities | /attendees/activities |
| Attendee Insights | /attendee-insights |
| Contacts | /contacts |
| Event Surveys | /events/{EventId}/surveys |
| Event Survey Questions | /events/{eventId}/surveys/{surveyId}/questions |
| Event Survey Responses | /events/{eventId}/surveys/{surveyId}/responses |
| Score | /attendee-insights/{attendeeInsightId}/scores |
| Standard Surveys | /standard-surveys |
| Standard Survey Questions | /standard-surveys/{StandardSurveyId}s/questions |
| Standard Survey Respondents | /standard-surveys/{StandardSurveyId}s/respondents |
| Standard Survey Responses | /standard-surveys/responses |
| Stats | /attendee-insights/{AttendeeInsightId}/stats |
What kind of credentials do I need to power up this connector?
You need the client ID and client secret associated with your Cvent app.
Can I use the same account to create multiple datasets?
Yes
How often can the data be updated?
As often as needed.
Do I need to whitelist any IP addresses?
Before you connect to Cvent in Domo, you should whitelist the following IP addresses to your Cvent account:
- 54.208.95.237
- 54.208.94.194
- 54.208.87.122
- 54.208.95.167
- 50.207.240.162
- 50.207.241.62
- 34.198.214.100
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