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Cvent REST Connector

Domo University
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Intro

Cvent, Inc. is a publicly held software-as-a-service company that specializes in meetings, events, and hospitality management technology. Use Domo's Cvent REST Connector to retrieve data for various insights and metrics about attendees, contacts, events, surveys, and so on.

Experience enhanced performance and make faster decisions by integrating Cvent data with your existing CRM and Marketing Automation systems. By combining your Cvent data with Domo’s leading business intelligence platform, you’ll develop comprehensive strategies to fully optimize your business. Within minutes you’ll be able to create customized reports for your most important KPIs. To learn more the API, visit Cvent's website.

You connect to your Cvent account in the Data Center. This topic discusses the fields and menus that are specific to the Cvent connector user interface. General information for adding DataSets, setting update schedules, and editing DataSet information is discussed in Adding a DataSet Using a Data Connector.

 

Primary Use Cases

Use this connector to analyze and report conference metrics to learn from and optimize these large meetings.

Primary Metrics

  • How many people signed up for an event?

  • How many people actually showed up?

  • How many total people attended each meeting, survey, event?

  • What survey feedback are we getting?

Primary Company Roles

It varies based on the organization, but most companies will want C-level roles to have access to the data at some point.

Average Implementation Time

1 hour

Ease of Use (on a 1-to-10 scale with 1 being easiest)

2

Prerequisites

To connect to your Cvent account and create a DataSet, you must have the following:

  • Your Cvent account name
  • Your client ID and client secret associated with your Cvent app 
  • You also need to select the region for your Cvent instance

Before you connect to Cvent in Domo, you need to whitelist the appropriate IP addresses for your region. You can access the list of IP addresses, by region, in Whitelisting IP Addresses for Connectors & Federated Adapters.

Connecting to Your Cvent Account

This section enumerates the options in the Credentials and Details panes in the Cvent REST Connector page. The components of the other panes in this page, Scheduling and Name & Describe Your DataSet, are universal across most connector types and are discussed in greater length in Adding a DataSet Using a Data Connector.

Credentials Pane

This pane contains fields for entering credentials to connect to your Cvent account. The following table describes what is needed for each field:  

Field

Description
Account Name Enter the name for your Cvent Account.
Region Select the region for your Cvent instance.
Client ID Enter the client ID from your Cvent app.
Client Secret Enter the client secret from your Cvent app.

For information about obtaining these credentials, see "Prerequisites," above.

Once you have entered valid Cvent credentials, you can use the same account any time you go to create a new Cvent REST DataSet. You can manage connector accounts in the Accounts tab in the Data Center. For more information about this tab, see Managing User Accounts for Connectors.

Details Pane

This pane contains a single menu from which you select a Cvent report.

Menu

Description

Report

Select the Cvent REST report you want to run. The following reports are available:

Appointments Retrieves a list of Appointments.
Appointment Attendees Retrieves information of attendees of either events or appointment events.
Appointment Meeting Interests Retrieves information of appointment attendees' preferences in meeting with another organization or individual.
Attendees Retrieves attendees for events associated with your account.
Attendee Activities Retrieves information about your customers activities for an event.
Attendee Insights Retrieves attendee insights for events associated with your account.
Booth Staff Retrieves booth staff associated with the exhibitor for an event.
Contacts Retrieves contacts associated with your account.
Events Retrieves information about your events.
Event Surveys Retrieves surveys associated with an event.
Event Survey Questions Retrieves questions associated with event survey.
Event Survey Responses Retrieves responses associated with event survey.
Exhibitor Retrieves exhibitors for an event.
Exhibitor Admins Retrieves admins associated with exhibitors for an event.
Leads Retrieves leads gathered for an event.
Meeting Requests Retrieves information about the Meeting Requests.
Meeting Request Forms Retrieves information about the Meeting Request Forms.
Qualifying Answers Retrieves answers provided by leads to qualifying questions.
Qualifying Questions Retrieves qualifying questions which are asked to identify the lead.
Score Retrieves engagement scores provided by attendees for events associated with your account.
Sessions Retrieves sessions associated with events.
Session Attendance Retrieves session attendance associated with your events.
Session Enrollments Retrieve enrollments for sessions associated with your events.
Session Speakers Retrieve information about speakers assigned to the provided session ID.
Speakers Retrieves speakers associated with your events.
Sponsorship Levels Retrieves sponsorship levels of exhibitors for your event.
Standard Surveys Retrieves the details for the standard survey associated with your account.
Standard Survey Questions Retrieves questions asked in standard survey.
Standard Survey Respondents Retrieves standard survey respondents.
Standard Survey Responses Retrieves responses to the standard surveys.
Stats Retrieves a quick overview of attendee insight scores.
Webcasts Retrieves information about webcasts associated with your event.

Event Survey Selection Criteria

Select whether you want to retrieve data for all event surveys or selected event surveys.

Exclude Contacts

Select this checkbox if you want to exclude the contact information of the attendee.
For example, if an attendee record includes contact information, the Connector will exclude that contact information in your Attendees report.

Event Selection Criteria

Select whether you want to retrieve data for all events or selected events.

Events

Select the events.

Event Subreports

 Select the sub reports you want to expand in the data.

Survey Selection Criteria

Select whether you want to retrieve data for all surveys or selected surveys.

Standard Surveys

Select the standard surveys.
Event Surveys Select the event surveys.

Skip Failing Records

Select this checkbox if you want to skip the failing records.

For example, select this checkbox in case a selected survey or event has been deleted.

Meeting Requests from Selection Criteria

 Select whether you want to retrieve data for all meeting requests form ids or selected meeting requests form ids.
Date Selection Select the date format for your data.
Single Date Select whether the report data is for a specific date or for a relative number of days back from today.
Specific Date Select the specific date using the date selector.
Relative Date Enter the number of days back that you would like to get data for in the Days Back field. Specify either today or 0, yesterday or 1, or today-7 or 7 to get data for 7 days into the past.
Date Range Select the specific or relative date range.
Start Date - Specific Select the first date in your date range using the date selector.
End Date - Specific Select the last date in your date range using the date selector.
Start Date - Relative

Enter the number of days back that you would like to get data from (start day). Combine with End Date to create a range of represented days.

For example, if you entered 10 for Start Date and 5 for End Date, the report would contain data for 10 days ago up until 5 days ago.
End Date - Relative

Enter the number of days back that you would like to get data to (end day). Combine with Start Date to create a range of represented days.

For example, if you entered 10 for Start Date and 5 for End Date, the report would contain data for 10 days ago up until 5 days ago.
Time Period Specify the time period that you would like to receive data for.
Starting Day of the Week Select the day you would like your week to start with.

Other Panes

For information about the remaining sections of the connector interface, including how to configure scheduling, retry, and update options, see Adding a DataSet Using a Data Connector.

Troubleshooting

Check your credentials to make sure you have the proper access rights.

FAQs

What endpoint is the base URL for this connector?

The base URL for the Cvent REST connector is https://api-.cvent.com/ea/.

Which endpoint does each report call in this connector?

Report Name Endpoint URL
Appointments /appointment
Appointment Attendees /appointment-attendees
Appointment Meeting Interests /appointment-meeting-interests
Attendees /attendees
Attendee Activities /attendees/activities
Attendee Insights /attendee-insights
Booth Staff /events/{exibitorId}/exhibitors/{eventId}/booth-staff
Contacts /contacts
Events /events
Event Surveys /events/{EventId}/surveys
Event Survey Questions /events/{eventId}/surveys/{surveyId}/questions
Event Survey Responses /events/{eventId}/surveys/{surveyId}/responses
Exibitor /events/{eventId}/exhibitors
Exibitor Admins /events/{exibitorId}/exhibitors/{eventId}/admins
Leads /leads
Meeting Requests /meeting-request-forms/{MeetingRequestFormId}/requests
Meeting Request Forms /meeting-request-forms
Qualifying Answers /events/{eventId}/exhibitors/{exbitorId}/leads/{leadId}/answers
Qualifying Questions /events/{eventId}/exhibitors/{exhibitorId}/questions
Score /attendee-insights/{attendeeInsightId}/scores
Session /sessions
Session Attendance /sessions/attendance
Session Enrollment /sessions/enrollment
Session Speakers /sessions/{eventIds}/speakers
Speaker /speakers
Sponsership Levels /events/{eventId}/sponsorship-levels
Standard Surveys /standard-surveys
Standard Survey Questions /standard-surveys/{StandardSurveyId}s/questions
Standard Survey Respondents /standard-surveys/{StandardSurveyId}s/respondents
Standard Survey Responses /standard-surveys/responses
Stats /attendee-insights/{AttendeeInsightId}/stats
Webcasts /webcasts

What kind of credentials do I need to power up this connector?

You need your Cvent account name, and the client ID and client secret associated with your Cvent app. You also need to select the region for your Cvent instance.

Can I use the same account to create multiple datasets?

Yes

How often can the data be updated?

As often as needed.

Do I need to whitelist any IP addresses?

Before you connect to Cvent in Domo, you should whitelist the following IP addresses to your Cvent account:

  • 54.208.95.237
  • 54.208.94.194
  • 54.208.87.122
  • 54.208.95.167
  • 50.207.240.162
  • 50.207.241.62
  • 34.198.214.100

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